Tag: Innovation
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Good-enough Search Experience
In the context of Wallapop’s Buyer tribe, the Search Experience (Search XP) and Search teams were operating with distinct and sometimes conflicting goals. This lack of alignment created fragmented user experiences and slowed progress toward a cohesive and impactful search journey. To address this, I led an initiative to establish a shared vision for what…
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Transforming Trust: A Journey of Ratings
We’ve implemented a system on OLX that empowers buyers to actively share feedback regarding seller behavior. This approach not only bolsters trust and safety within our community but also equips us with valuable insights to continuously improve our platform.